TERMS & CONDITIONS

Agreement to Website & Service Terms

Welcome to LENOVA GROUP. These Terms & Conditions govern access to and use of our website, products, services, communications, and operational interactions.

By accessing this website, submitting inquiries, purchasing products, or engaging with LENOVA GROUP through any communication channel, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions.

If you do not agree with these terms, you should discontinue use of the website and related services.

Website Usage

Permitted Use of the Website

Users may access and use this website for lawful informational and commercial purposes only.

Users agree not to:

Use the website for unlawful activity
Attempt unauthorized access to systems or data
Disrupt website functionality
Submit false or misleading information
Copy or misuse proprietary content
Engage in fraudulent activity
Interfere with operational performance

LENOVA GROUP reserves the right to restrict or terminate website access where misuse, abuse, or unauthorized activity is identified.

Product Information & Availability

Inventory & Operational Accuracy

We aim to provide accurate product descriptions, specifications, pricing information, and operational details throughout the website.

However, customers acknowledge that:

Product availability may change without notice
Inventory conditions may vary
Measurements and specifications may contain reasonable variations
Product images may be representative in nature
Pricing and operational information may require updates periodically

LENOVA GROUP reserves the right to:

Modify product information
Correct errors or inaccuracies
Update pricing
Remove or discontinue products without prior notice

Orders & Acceptance

Transaction Approval & Operational Review

Submission of an order or inquiry does not automatically constitute final acceptance of a transaction.

LENOVA GROUP reserves the right to:

Accept or decline orders
Verify transaction information
Request additional documentation
Cancel suspicious or unauthorized transactions
Refuse orders based on operational limitations or inventory availability

Order processing may begin only after payment verification and operational review procedures have been completed.

Pricing & Payments

Financial Terms

Prices displayed on the website or within quotations may not include:

Applicable taxes
Delivery fees
Logistics charges
Handling costs
Specialized operational expenses

Final pricing may vary depending on:

Delivery location
Product condition
Customization requirements
Transportation logistics
Applicable regulatory obligations

Customers agree to provide accurate billing and payment information for all transactions.

Additional payment terms may be outlined within our separate Payment Policy.

Shipping & Delivery

Transportation Coordination

Delivery timelines and logistics coordination are estimates only and may vary depending on:

Carrier scheduling
Accessibility conditions
Operational workload
Weather conditions
Transportation limitations
External logistical factors

Customers are responsible for ensuring delivery locations are accessible and suitable for unloading and placement operations.

Further shipping information may be outlined within our Shipping Policy.

Returns & Refunds

Return & Refund Conditions

Returns and refunds are subject to approval based on operational eligibility requirements.

Customers acknowledge:

Eligible return requests must generally be submitted within 18 days of delivery
Approved refunds may require approximately 7 to 10 business days for processing after inspection and approval
Return eligibility may vary depending on product condition, customization status, and operational factors

Additional details are outlined within our Returns & Refund Policy.

Intellectual Property Rights

Ownership of Website Materials

All website content, branding elements, graphics, written materials, and proprietary information displayed on this website remain the property of LENOVA GROUP or their respective owners where applicable.

Users may not:

Copy or reproduce website content
Republish materials
Use branding without authorization
Distribute proprietary content for commercial purposes

Unauthorized use of protected materials may result in legal enforcement action where applicable.

Limitation of Liability

Operational & Commercial Limitations

To the fullest extent permitted under applicable law, LENOVA GROUP shall not be held liable for:

Indirect or consequential losses
Delivery delays caused by third parties
Operational interruptions
Customer misuse of products
Site accessibility complications
Business interruption losses
External carrier-related damages
Technical website interruptions

Customers remain responsible for ensuring products are used appropriately and in compliance with applicable regulations and operational requirements.

External Links & Third-Party Services

Independent Third-Party Platforms

This website may contain links or integrations involving third-party platforms, services, or providers.

LENOVA GROUP does not control and is not responsible for:

External website content
Third-party operational practices
Independent security procedures
External policies or services

Users interact with external platforms at their own discretion and responsibility.

Privacy & Data Usage

Information Handling Practices

Use of this website may involve the collection and processing of certain information in accordance with our Privacy Policy and Cookies Policy.

By using the website, users acknowledge and agree to applicable information handling practices outlined within those policies.

Governing Law

Applicable Legal Framework

These Terms & Conditions shall generally be governed and interpreted in accordance with the applicable laws and regulations governing business operations within the relevant jurisdiction, without regard to conflict of law principles.

Any disputes arising from the use of this website or related transactions may be subject to the applicable jurisdictional authority where legally appropriate.

Policy Updates & Revisions

Changes to These Terms

LENOVA GROUP reserves the right to modify, revise, or update these Terms & Conditions at any time without prior notice.

Updated versions may be published directly on this page. Continued use of the website or services following updates constitutes acceptance of the revised terms.