PAYMENT POLICY

Secure & Transparent Payment Procedures

At LENOVA GROUP, we aim to maintain a clear, secure, and professional payment process for all customers purchasing shipping containers, industrial equipment, and related products or services.

This Payment Policy outlines the general payment terms, processing procedures, and transaction expectations associated with purchases made through our website or through direct business communication with our team.

By placing an order or submitting payment to LENOVA GROUP, customers acknowledge and agree to the terms outlined within this policy.

Accepted Payment Methods

Flexible Payment Options

LENOVA GROUP may accept approved payment methods including:

Bank transfers
Major credit and debit cards
Authorized electronic payment methods
Approved invoicing arrangements for qualifying transactions

Available payment options may vary depending on:

Product category
Order value
Transaction type
Customer location
Operational requirements

Specific payment instructions will be provided during the order confirmation or invoicing process where applicable.

Payment Authorization

Order Processing Requirements

Orders are generally processed after payment authorization and verification procedures have been successfully completed.

LENOVA GROUP reserves the right to:

Verify billing information
Request additional transaction confirmation
Decline or cancel suspicious transactions
Delay processing pending payment verification
Refuse unauthorized or potentially fraudulent payment activity

These measures are implemented to help maintain secure business operations and protect both customers and company interests.

Pricing & Currency

Product Pricing Information

All pricing displayed on the website or provided through quotations is subject to change without prior notice unless otherwise confirmed in writing.

Pricing may vary based on:

Product availability
Equipment condition
Delivery location
Logistics requirements
Market conditions
Customization requests
Applicable taxes or operational charges

Unless otherwise stated, all transactions are processed in United States Dollars (USD).

Deposits & Partial Payments

Applicable Order Requirements

Certain orders may require:

Partial upfront payment
Deposits for inventory allocation
Scheduled payment arrangements
Full payment prior to dispatch

This may apply particularly to:

Customized orders
Bulk equipment purchases
Specialized inventory
Reserved equipment
Commercial project orders

Specific payment terms will be communicated during the quotation or order confirmation process where applicable.

Order Confirmation & Processing

Payment Completion & Operational Scheduling

Order processing, inventory allocation, and delivery coordination may begin after:

Payment confirmation
Verification clearance
Documentation review where required

Processing timelines may vary depending on:

Product category
Inventory availability
Logistics scheduling
Payment clearance timing
Delivery destination

Customers are encouraged to ensure payment information is submitted accurately to avoid unnecessary delays.

Taxes & Additional Charges

Applicable Transaction Costs

Orders may be subject to:

Sales tax
Delivery fees
Handling charges
Logistics coordination costs
Applicable regional or operational fees

Any applicable charges will generally be outlined during the quotation, checkout, or invoicing process prior to final payment confirmation.

Customers remain responsible for ensuring compliance with any local taxes, duties, permits, or regulatory obligations associated with their purchase where applicable.

Failed or Declined Payments

Payment Processing Issues

If a payment is:

Declined
Reversed
Flagged for verification
Returned by the financial institution

LENOVA GROUP reserves the right to:

Suspend order processing
Cancel pending transactions
Request alternative payment methods
Delay delivery coordination until resolution

Customers are encouraged to contact their financial institution directly if payment authorization issues arise during the transaction process.

Fraud Prevention & Security

Secure Transaction Practices

To help maintain transaction security and operational integrity, LENOVA GROUP may implement verification procedures designed to identify unauthorized or suspicious payment activity.

These procedures may include:

Billing verification
Identity confirmation
Address validation
Transaction monitoring
Manual review procedures

Orders suspected of involving fraudulent activity may be delayed, canceled, or reported where legally required.

Refunds & Payment Adjustments

Returns & Refund Processing

Approved refunds, where applicable under our Returns & Refund Policy, may be processed through the original payment method whenever reasonably possible.

Refund timelines may vary depending on:

Financial institution processing times
Payment provider procedures
Transaction verification requirements

Additional information regarding returns, eligibility requirements, and refund procedures may be outlined separately within our Returns & Refund Policy.

Policy Modifications

Updates & Revisions

LENOVA GROUP reserves the right to modify or update this Payment Policy at any time without prior notice in order to reflect operational, legal, or regulatory changes.

Updated versions may be published directly on this page. Continued use of the website or completion of transactions following updates constitutes acceptance of the revised terms.